Charlotte Smith: Becoming a Thriving Leader

In this episode, Steve Fretzin and Charlotte Smith discuss:

  • The evolving job market because of COVID as well as the generational expectations. 
  • Three things to becoming a better leader.
  • Listening as a key to leadership. 
  • Discovering and embracing your own leadership identity. 


Key Takeaways:

  • Be conscious of, and able to define, what your leadership identity is. 
  • Irrespective of your job title, we are all leaders, even if it is just a self-leader.
  • Prescription before diagnosis is malpractice. 
  • You can analyze leaders you admire to see what attributes you want to emulate and who you want to become like. 


“As leaders, if we can really hone our listening skills rather than going straight into advice mode – understand their perspective, understand the challenges that they’re experiencing – that is incredibly powerful and it is a real sign of a great leader.” —  Charlotte Smith


Connect with Charlotte Smith:  







Connect with Steve Fretzin:

LinkedIn: Steve Fretzin

Twitter: @stevefretzin

Facebook: Fretzin, Inc.



Book: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!

YouTube: Steve Fretzin

Call Steve directly at 847-602-6911



Show notes by Podcastologist Chelsea Taylor-Sturkie


Audio production by Turnkey Podcast Productions. You’re the expert. Your podcast will prove it.