Dan Warburton: A Deep Dive into Delegation
In this episode, Steve Fretzin and Dan Warburton discuss: Lessons learned the hard way in leadership and delegation. Top things lawyers should delegate and are not. How to ensure those you delegate to are not going to leave your firm. The process and steps for delegation. Key Takeaways: Only when somebody feels like their future...
Matt Spiegel: Legal Technology for Better Customer Experiences and a Better Law Firm
In this episode, Steve Fretzin and Matt Spiegel discuss: Why you should have good customer service as a lawyer and for your law firm. Continuing client relationships beyond the case. How Lawmatics can help you to maintain client relationships and better run your law firm. Processes, procedures, and automation. Key Takeaways: Your law firm is...
Scott Mason: Understanding the Myths and Narratives to Rewrite Our Lives
In this episode, Steve Fretzin and Scott Mason discuss: Separating our identities and the roles we play in life. Why many people go to law school…often without knowing what to expect. The relationships between ourselves, myths, and culture. Professional freedom and moving past feeling trapped. Key Takeaways: What makes you happy is intimately related to...
Rick Watson: Building a Professional Network
In this episode, Steve Fretzin and Rick Watson discuss: Building a professional network (and how to do it right). Things lawyers are really bad at doing. The hidden sales in your professional service firm. Being likable and referrable. Key Takeaways: There is a difference between building a wide network (full of lots of people) and...
Meredith Bell: Communication Skills for Strong Leaders
In this episode, Steve Fretzin and Meredith Bell discuss: Challenges with communication and why the way we talk to each other matters. Communication between the generations in a workplace. Managing expectations and understanding values and work ethic. Why positive feedback is key to relationships and company culture. Key Takeaways: Many challenges we face are because...
